unable to delete notifications , its taking very long time and also not working

[shabbir5]

Hi All,

we have domain separated instance

--> by mistakenly i updated one notification on another domain(our scope)

--> bacause of this now system is showing 2 notifications ( one is with global scope , another one is in different scope(our scope lets take as scope A)

--> now which one will trigger when the notification condition met ?

--> we inactivated the Scope A notification , while trying to delete this its taking very long very long time ?

---> As i inactivated the scoped A notification 

--> now the global scope notification will trigger or not

someone please help here

Thank you,

Shabbir Shaik

[Ankur Bawiskar · Accepted solution]

@shabbir5 

since you inactivated the Scope A notification, global one will trigger when condition is met for users/records in Scope A

Deletion not required, only inactivation is fine

If my response helped please mark it correct and close the thread so that it benefits future readers.

[shabbir5]

what will happen if both are active ?

why deletion taking long time ?

it will impact anything ? because from last 2 months 1800 mail logs generated with new notification created which we didn't monitor 

[Ankur Bawiskar]

@shabbir5 

deletion shouldn't take that much time.

It should not send email if you deactivated

[Ankur Bawiskar]

@shabbir5 

Would you mind closing your earlier questions by marking appropriate response as correct?

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