unable to delete record through background script also getting this message "Inheriting workflow flag value 'false' for deletion of record '6cfece73db7a4cd05b74f9b2f3961936' from sub-class 'cmdb_ci_win_server'"
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‎05-28-2021 05:35 AM
Hi,
I could not able to delete one server record through background script
getting this message after running it. Please help me out on this how can i do this.
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Scripting and Coding
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‎11-02-2021 01:17 AM
I had an similar issue. Issue was that sys_class for the record has changed to it's base table after cloning.
After sys_class was changed to correct table in background script, I was able to delete the record.
There is more information in KB0781969
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‎08-24-2024 08:21 AM
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‎12-07-2024 12:27 PM
I suspect a database problem, record may exist in one partition (cmdb) and not the other (cmdb$par1). Only Servicenow TSEs can verify/fix the problem.

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‎09-20-2024 03:14 AM
KB provided is not accessible for me:
Is there any known reason of this error? Something maybe related to Workflows?
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‎09-20-2024 04:43 AM
Hi Sai89,
If deleting via BG is not mandatory, you can try filtering the single record in list view, then Export it to XML. Open the XML in Notepad and find "<saml2_update1_properties action="INSERT_OR_UPDATE"> change it to <saml2_update1_properties action="DELETE"> save the XML and Import this changed XML into the same instance.
This should delete the record.
Thanks,
Sushrut