Unable to edit short description field in Catalog item form
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‎03-25-2022 03:45 AM
Want to edit Short description field in catalog form, but it is in read only mode how to edit.
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Scripting and Coding
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‎03-25-2022 03:47 AM
Hi Siva,
Please check if there are any UI policies which are making it read only or check at dictionary level.
Let me know if you have any further queries.
Please mark this as Correct or Helpful if it helps.
Thanks and Regards,
Abhijit
Community Rising Star 2022
Regards,
Abhijit
ServiceNow MVP
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‎03-25-2022 04:47 AM
there is no UI policy on this field,
Once item was created , i want to edit the short description field, but it is readonly mode.
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‎03-25-2022 09:33 AM
Hello Siva,
You can check any UI policy or client script are present there that make it read only, or check dictionary level. After disabling script or dictionary level, you can edit Short description.
Please mark helpful and correct answer.
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‎03-25-2022 09:34 AM
Hello Siva,
You can check any UI policy or client script are present there that make it read only, or check dictionary level. After disabling script or dictionary level, you can edit Short description.
Please mark helpful and correct answer.