Unable to edit short description field in Catalog item form

siva14
Tera Contributor

Want to edit Short description field in catalog form, but it is in read only mode how to edit.

4 REPLIES 4

Abhijit4
Mega Sage

Hi Siva,

Please check if there are any UI policies which are making it read only or check at dictionary level.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

siva14
Tera Contributor

there is no UI policy on this field,

 

Once item was created , i want to edit the short description field, but it is readonly mode.

Hello Siva,

You can check any UI policy or client script are present there that make it read only, or check  dictionary level.  After disabling script or dictionary level, you can edit Short description.

Please mark helpful and correct answer.

Inactive_Us1238
Giga Expert

Hello Siva,

You can check any UI policy or client script are present there that make it read only, or check  dictionary level.  After disabling script or dictionary level, you can edit Short description.

Please mark helpful and correct answer.