Hello Experts,Home Page --> Profile Icon (at the top right corner) --> Preferences-->Notification-->Here if 'Allow Notifications' is set to false there should be a pop up confirming their action. Can you please help us to know the way of achieving it...
I'm having a task.I have a requirement of integrating these 2 ServiceNow instances for service request:instance 1 instance 2req --> reqritm --> ritmtask --> ...
Hello Community, can someone explain, why the help guidance feature for configurable based on the embedded help workspaces is not available for the "Agent Workspace Home"? There is no help icon... Another question: why is this feature restricted to c...
Details: We have a requirement that, in Inbound Email integration, based on actual 'To' address of the email, Reply to address needs to be changed. Please see the attached ppt for more information.We are aware that, Reply to address can be hard-coded...
I searched for a Date/Time type value in the list search bar.However, the results do not match the search value.My instance's Timezone is Asia/Tokyo (JST).Is there some other setting I need to do to make the results match the search value?
Hi,I have an advanced on before insert BR on the sc_task table. Im trying to get the variable's value (password) from the catalog item but Im getting undefined in the logs. What am I doing wrong? BR:  Catalog Item: Catalog task:  Logs:
Hello Team, Can anyone please help me to get this error resolved and make these scripts work? Requirement- 'Date to Disable' (Date type variable) should not be the Past date, it can be either today's date or any future date. To achieve this I wrote b...
Hi Everyone , We have requirement where for a HR case we have a three levels of approvals where at the second level of approvals we need to show estimated cost and hours details box as mandatory . how can we do this ?
Hi Community , Can we auto create table with the help of script or anything ?
HiI have created an email notification, it is triggered when an event is fired. I need to trigger the event through API. Is there any API available for this? TIA
Hi Everyone, My requirement is to update a field in Major Incident Management Workbench.In the Major Incident Management workbench, when clicking on Create NEW TASK, a pop-up appears. My requirement is to add the major incident number to the referenc...
As per the below script we want to glide the current incident in query to perform certain action on it. Howvever we have tried the querey gr.addQuery('sys_id', current.sys_id) and tried "('sys_id', ccurrent.getUniqueValue())But it did not work. Pleas...
I have a request to delete a view of a workspace as its causing a problem and we are using the default view what is the best way to overcome this1. what are the consequences of deleting the OOTB view2. Best possible way to hide the view even for adm...
Hi,After creating catalog item from catalog builder I have observed there are update sets which are created automatically by the system and it contains the items which I created when I was creating the catalog item. This update set also automatically...
i'm unable to disable omit editi option in list control which is in related list. Can you please help me?
