Hi , We have a requirement where we need to check the access based on the role that user is having and need to compare the role of the assignment group . if the user is having a role "A" and the incident assignment group is also having the role "A" t...
I am trying to modify the limit of categories you can choose for an idea. By default you can choose 5 categories maximum, but I need to limit it only for one category. I have modified the dictionary entry "Category limit", but it doesn't work, I can...
I am able to successfully transfer the attachment between 2 instances, but my problem is that after opening the attachment from 2nd instance I am seeing the empty content in word, csv and excel files but I am seeing content in text files. Can anyone ...
hi everyone I want to display the event_count of the em_alert table in the incident table.I have the following current implementations. 1.Create an integer custom field in the incident table2.Script Include CreateSearch for alerts from incidents and ...
Hello, I been looking deep for the answer before posting but didn´t found an answer. Related to the creation of a dashboard to overview the quality of the a knowledge database, i been exploring the OOB Knowledge management dashboard, but it didn´t do...
Hello Guys, I want to check in which service catalog, the particular group is used as a fulfiller group in servicenow, Basically i want to check in which workflow that particular group is used. Can anyone please suggest me? Regards,Bhav
Hi,I have a UI Page where I need some advice/help on how can we display the text from html field type.Right now, when am trying to display the field value , it is coming as "html" with tags included. field name : details My code below:HTML:<div class...
Hi,1.Create a flow chart that outlines the differences between ACLs and Business Rules in ServiceNow according to your observations.2.Create a set of use cases that demonstrate how to use ACLs and Business Rules in ServiceNow.
Hi Guys, I'm facing some issues in adding work notes from hardware asset table. I tried in my PDI it's working fine but when I tried my CDI it's not working and I have attached some screen shot for your reference. Someone help me to solve this issue.
I created a custom scoped table that has a reference to a table from different scope and is shown on the form. I tried to add that table in the related list too , But couldn't find that table for selection.
I want to list all the Catalog Item variables in the Notification activity of the Workflow. There is no Catalog Item being created instead mail will be sent out with all Catalog Item variable and their values. I found the following code as a solution...
Instance: San Diego Patch 9a, using tenable 3.x connector Our vulnerability imports from tenable.sc have failed for the last 3 days. We increased timeout today from 300 secs to 600 secs and managed to get though the import and processing of the cumu...
Good afternoon, in a service added a script for the consultation of a field type reference, where deposit values in that field (email, phone) in a couple of variables (mail, ph). This script works correctly in ServiceNow.Pero causes a problem with th...
Hello everyone, How to create import set table for importing data from Splunk in to ServiceNow cmdb_ci_server table? Any suggestions Thanks,Karthik
Hi, all.I would like to use gliderecord to retrieve a value from a related list of a certain record.How can I achieve these?I would be glad to know about even the smallest things.
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