Unable to find KB article, under Sources -> "All"

shubhi211
Tera Guru

‎07-19-2024 12:02 AM - edited ‎07-24-2024 06:13 AM

Unable to find KB article, even though article is available , published and date is Valid upto is in 2025.

Still under Sources -> All

Unable to find the KB.

 

There is option below All, if we select that, then KB is visible. But the client request is under "All" only the KB should be visible.

kb11.png

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Mark Manders
Mega Patron

‎07-19-2024 12:08 AM

What are you trying to do? Do you want the serial number to be chosen in the field? Then just make that the display value on your table.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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