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12-25-2024 09:59 AM - edited 12-25-2024 10:02 AM
Hi Community,
I am new to portal and the requirement is whenever user is trying to submit survey from portal, they should get short description for that HR case.
I have completed my script but the thing is every time, I am getting {} as an output.
Attaching screenshot for reference, Please guide where I am going wrong.
Solved! Go to Solution.
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12-25-2024 11:03 AM
Hi @Drishti
In Server side at line 37 please update this with
data.get_description = grCase.short_description.toString();
I tried your problem in my PDI too
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
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12-25-2024 11:03 AM
Hi @Drishti
In Server side at line 37 please update this with
data.get_description = grCase.short_description.toString();
I tried your problem in my PDI too
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
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12-25-2024 08:34 PM
did you debug in server script if you are able to query at line 34?
Did it go inside the IF condition? if yes then it should work fine
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader