Unable to import data into encrypted field using transform map

[Juan Lopez Pola]

Hello All,

I'm trying to use the free level encryption plugin, but when the transform map runs, it cannot import the data and the transform map returns an error. I'm trying to import data from a csv file.

Is there a way to resolve this issue?

Thanks for your feedback!

[Pavankumar_1]

Hi @Juan Lopez Pola ,

Import Sets cannot add data to encrypted fields.

Refer below article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760047

[Juan Lopez Pola]

@Pavankumar_1 Yes, I bumped into this this. Trying to develop the second option to see if it works.

[Pavankumar_1]

Hi @Juan Lopez Pola ,

Yes that is the only option to achieve. 

If your issue got resolved close the thread by Accepting solution and hit thumb icon.

[Juan Lopez Pola]

@Pavankumar_1 Can you share some docs to achieve this?

Thanks.