Unable to import data into encrypted field using transform map

[Juan Lopez Pola]

Hello All,

I'm trying to use the free level encryption plugin, but when the transform map runs, it cannot import the data and the transform map returns an error. I'm trying to import data from a csv file.

Is there a way to resolve this issue?

Thanks for your feedback!

[Pavankumar_1]

Hi @Juan Lopez Pola ,

Refer below docs.

https://docs.servicenow.com/bundle/rome-platform-security/page/administer/encryption/task/t_Encrypti...

https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/encryption/concept...

[Juan Lopez Pola]

Hi @Pavankumar_1  Encryption contexts no longer exists in Tokyo. They've changed things around.

I tried the POST call (REST) and I got an error returned, I have access to the encryption because I'm able to insert an record from the list view.

"

"status": "error",
      "error_message": "Error during insert of {TAble Name}; Target record not found"" 

[Pavankumar_1]

Hi @Juan Lopez Pola ,

see this docs.

https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/encryption/task/cle-tour....

[Pavankumar_1]

Hi @Juan Lopez Pola ,

If your issue got resolved close the question by Accepting solution and hit thumb icon.