Unable to insert record into table alm_hardware

[SangyM]

So, basically I was creating an ATF script where I was creating new hardware items as a part of test data creating for a test case. Below are my test steps

So, initially in the morning it was working fine but some an hour ago, it is showing this error particularly for the alm_hardware table. Although the previous steps are passing.

I have discussed with my Team as well, it seems nobody made any changes to the business rule and as per the business rule the record should trigger with following condition :

current.sys_class_name != 'alm_consumable' &&
current.sys_class_name != 'alm_license' &&
current.ci.nil() &&
current.substatus != 'pre_allocated' &&
current.model_category.cmdb_ci_class != ''

My step is satisfying all conditions but still failing. Please help to resolve this.

[GlideFather]

Hi @SangyM check the CMDB as Asset and CMDB are synchronised and it seems that CMDB is blocking the creation as per your log error

[Ankur Bawiskar]

@SangyM 

clearly the business rule is blocking the insert.

Did you try to disable the business rule and see if it works?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SangyM]

Not working

[GlideFather]

@SangyM check the alm_asset record and compare it in the cmdb_ci table, most likely it exists there and create a blocker