Unable to Install the Plugin due to previous Uninstallation

[shubhi_shubhi]

Hi Team,

I am having a problem reinstalling a plugin that I uninstalled earlier because of a version change.

Now when I try to install it again, it says the plugin is already installed.

While uninstalling, I forgot to select the option to remove all data and tables. But after that, I manually deleted all the tables and data.

Still, the system shows that version 4.2.1 is already installed.

Please help me fix this issue.

Thank you.

[Dr Atul G- LNG · Accepted solution]

Hi @shubhi_shubhi 

We had the same issue on the client’s instance. We tried:

• Clearing the cache
• Syncing the plugin

But nothing worked. We’ve logged a case with the support team and are waiting for an update.

[shubhi_shubhi]

If you receive any update do let me know please