Unable to navigate to the columns in a list view with the Tab key

[Madhan27]

HI community,

Just wanted to clarify when i am on a particular form or on a list view and I wanted to navigate through columns with the help of the "TAB" key on the key board its not going on the last column its just simply skipping that column. 

I can navigate through Tab key on the highlighted columns but its not going on the last column. 

Is this the regular scenario or is there any way to change the setting???

#Admin #configurations #ServiceNow Tables

[Madhan27 · Accepted solution]

SN prod team have found that this is a known product defect under PRB1700745.

This is currently under investigation by SN prod development team.

[Dr Atul G- LNG]

Hi @Madhan27 

I tested at my side in PDI and with Tab i can reach till last column. It may be some browser issue. try cache.do and clear browser cache too. 

[Madhan27]

Thank you for your response @Dr Atul G- LNG , I have tried as mentioned but no luck 

[Dr Atul G- LNG]

opps.. then mate, tough to find the cause of these issue. Is it with you only or with all user? see if now supportc case help here. 

[Madhan27]

No its acting the same with multiple users in two different instances, Will try to raise a HI Case on it. 

Thanks 😊