Unable to navigate to the columns in a list view with the Tab key

[Madhan27]

HI community,

Just wanted to clarify when i am on a particular form or on a list view and I wanted to navigate through columns with the help of the "TAB" key on the key board its not going on the last column its just simply skipping that column. 

I can navigate through Tab key on the highlighted columns but its not going on the last column. 

Is this the regular scenario or is there any way to change the setting???

#Admin #configurations #ServiceNow Tables

[Madhan27 · Accepted solution]

SN prod team have found that this is a known product defect under PRB1700745.

This is currently under investigation by SN prod development team.

[Dr Atul G- LNG]

Yes , Now support case is only way now. 

If you okay, please accept my answer(s) as solution and close the thread.

[Madhan27]

Hi @Dr Atul G- LNG  I just checked in my PDI as well, Its acting as mentioned in the above issue. I am not able to navigate to the last column. 

[Dr Atul G- LNG]

pheww.. but i was able to do. 

Log a case buddy. 

[Andrew_TND]

Hi @Madhan27 

I believe this is browser specific, I've run it on Edge & Chrome using my PDI with no issues.

If you're still having issues try downloading one of the recommended browers and see if you're still having the same problem.

Please mark as helpful or if its resolved the issue, CORRECT!

5 Best Browsers That Support ServiceNow 

[Madhan27]

HI @Andrew_TND Ty for your response. Are you sure its not skipping the last coloumn when we are trying to navigate with TAB Key?? I tried in chrome and and incognito I have tried my friend is facing the same in safari as well. Still the same for us. And to make a note we are validating with PDI too.

Thanks,

Madhan