unable to process a inbound email action as suitable glide record not found

poornimaN
Tera Contributor

‎06-14-2024 06:27 AM

unable to process a inbound email action as suitable glide record not found

Unable to locate sn_hr_core 4dxxxxxxxxxxxxxxxxxxxx32 for inbound email processing

 

Please help

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2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

‎06-14-2024 06:33 AM

Hi @poornimaN 

 

Refer: https://www.servicenow.com/community/itsm-forum/skipping-inbound-action-a-suitable-gliderecord-not-f... 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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poornimaN
Tera Contributor
In response to Hemanth M1

‎06-14-2024 06:55 AM

Hi Hemanth,

Thanks for quick response but the thread is not helpful can you help to create acl to provide access to email sender

 

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