Unable to save Published Knowledge Article after updating a read-only checkbox field via UI Action
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Monday
Description:
I have a Knowledge Article that is in a Published state. As expected, once an article is published, all of its fields become read-only.
I created a UI Action that updates a specific checkbox field on the article (e.g., sets it to true/false). The UI Action works correctly and updates the checkbox value.
However, after making this change, when I attempt to save the form, it does not allow me to save.
Question:
Why does this issue occur when trying to save a Published Knowledge Article after modifying a field through a UI Action?
What would be the best approach or configuration to allow saving the record in this scenario?
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Tuesday
Hi @RizwanM ,
I created a UI Action that updates a specific checkbox field on the article (e.g., sets it to true/false). The UI Action works correctly and updates the checkbox value. - Based on your business requirement this is fine.
But once article is published I believe save action is not visible (canWrite is false when article is published) which is OOTB behaviour. From where you are attempting to save the published article form.
If this helped to answer your query, please mark it helpful & accept the solution.
Regards,
Krishnamohan
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Try this if you want to edit an article without checking out,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
