How can I update a field in Knowledge Article without checkout?

[Sandra14]

Dear SN Community,

I have the Versioning Plugin (com.snc.knowledge_advanced) installed, but I want to be able to update the valid_to field without checking the article out.

I found this: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeProperties.html

But even when I add valid_to to the System Property glide.knowman.versioning.minor_edit_fields the field is still read-only. I already checked the ACLs, but according to Security Debugger I have write access.

Can you help me to figure out what else I have to implement in order to be able to change a fields without checking out?

Thanks a lot

Sandra

[Scotty Williams]

Hey Sandra,

We have Knowledge set up the same way and it's working for us.  Maybe there's a ui policy or client script preventing you from being able to modify the field.  Try right clicking on the field and using "Watch" to see if you can tell what's setting it to read only.

Scotty

[Sandra14]

Hey Scotty,

I only found this Client Script: Versioning : Make fields read only

When I click on 'Watch' for the field, I don't get anything. It's all emtpy.

Thanks for your help 🙂

Sandra

[Miguel Donayre]

This might sound simple, but have you tried clearing your browser cache? 

[Sandra14 · Accepted solution]

I also have to modify the system property 'glide.knowman.versioning.enable_minor_edits' and set it to true