Unable to search any Catalog Item from the Service Portal Search

shaik_irfan · ‎01-15-2019

Hello,

I am not able to search any Item from the Service Portal search. I confirmed that No Search is checked as True and Category & Catalog is filled and i am an Admin.

Nirosha Uddandi · ‎01-15-2019

editing service catalog search source@ line 16 of the Data Fetch Script to pass in the catalog value

From:
if (!catalog_item.canViewOnSearch() || !catalog_item.getFirstAccessibleCategoryForSearch()) {

To:
if (!catalog_item.canViewOnSearch() || !catalog_item.getFirstAccessibleCategoryForSearch(portalValue)) {

View solution in original post

SanjivMeher · ‎01-15-2019

Do you have any search source defined in the portal?

Please mark this response as correct or helpful if it assisted you with your question.

shaik_irfan · ‎01-15-2019

yes i do have:

manibaig · ‎01-15-2019

Are you using custom search widget?

shaik_irfan · ‎01-15-2019

No the main typeahead widget