unable to search with short description in global search in servicenow

[demoduffer]

When i search with the project number it is showing the record but when i search with the short description it is not showing any records

[Dr Atul G- LNG]

 Hi @demoduffer 

I tested it with Incident, and it is working fine. However, it is returning a large number of results.

[Tanushree Maiti]

Hi @demoduffer 

Refer this post : https://www.servicenow.com/community/community-central-forum/quot-search-global-quot-is-not-working-...

and follow the solution step

"performed re-indexing the Record's table by navigating to the Collection Dictionary record for the Record table and

clicking on "Generate Text Index" and same with Group table."