Unable to see Conflict section on form, thought it is available in form Layout.

Prachi28
Tera Contributor

Hi All,

 

I have been working on a task, where I have to Enable change conflict properties.

Enabled certain properties in change conflict.

 

Now I have to test it. But after filling Planning Start and End Date I can see the Conflict has occurred but conflict section is not visible on the form.

Thought it is visible on the Form Layout and also the followed the steps written in this article.

'Check Conflict' UI Action is not working - Support and Troubleshooting (servicenow.com)

 

I have checked there is no UI Policy or Client Script written to hide the section.

Please find the attached pictures.

Please help.

1 REPLY 1

Vasantharajan N
Giga Sage
Giga Sage

@Prachi28 - Could you please post the change request form after masking the data and make sure you are in Default view. 


Thanks & Regards,
Vasanth