Unable to see details of request submitted for HR Service on portal

[MdAnwarAhmed]

In HRSD, I have created one Record Producer to create a case on HR Talent Management table from Employee Centre.

When I am submitting the request, only header is visible. Other than that, nothing is getting displayed on the screen. 

And also, not able to find the request under 'My Requests'. 

I have already tried to make the Application Restricted Caller Access for that table to 'Allowed'.

Can someone please help me on this?

[Gangadhar Ravi]

1)Navigate to Standard Ticket -> Standard Ticket Configuration

2) create one similar to below for hr_case and make sure to add Additional details - variable summary 

Please mark my answer correct and helpful if this works for you.

[MdAnwarAhmed]

Hi @Gangadhar Ravi , 

The record producer I have made is having this table sn_hr_core_case_talent_management and is the below Tab Configuration for it.

Still, I am getting this issue, sometimes it is showing and sometime not.

[Ankur Bawiskar]

@MdAnwarAhmed 

Is this happening with admins or non-admins?

Try the approach mentioned for standard ticket config

[MdAnwarAhmed]

Hi @Ankur Bawiskar, 

It is happening with both admins and non-admins. Sometimes it is showing the details and many times it's not.

The record producer which I have made is having this table sn_hr_core_case_talent_management and is the below Tab Configuration for it.

But this record is in the Employee Center Core application. Do I need to create another in Human Resources: Core application?