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01-28-2025 03:23 AM
Hello everyone,
I recently created a new action for a custom application using the Flow Designer. However, after adding the action to my flow and executing it, I am unable to see the flow context in the execution details.
- Created a new action in the Flow Designer.
- Configured the inputs and outputs for the action.
- Added the action to an existing flow.
- Triggered the flow to execute.
Despite this, the flow context for the new action does not appear under execution details. I have double-checked the action's configuration and ensured that the flow has been published.
Has anyone faced a similar issue? Could there be something I missed during the action creation or flow configuration process?
Any guidance or suggestions would be greatly appreciated!
Thank you in advance.
Solved! Go to Solution.
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01-28-2025 11:56 PM
somewhat challenging using flow
Instead you can use daily schedule job
1) query the records which are still pending
2) get the created time, add 5/10 business days to now time and check if the dates are same
3) if yes then send email via eventQueue
Ensure you create 2 events, 2 notifications 1 for each email (reminder after 5 and reminder after 10 business days)
check this link on how to add business days, I believe rest logic you can add based on your developer skills
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 03:29 AM
How are you doing mate. Hope remember me 🙂
Try to repair the plugin once.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-28-2025 11:10 PM
Hey Atul, I’m doing well, thanks for checking in! Of course, I remember you. 😊 I tried repairing the plugin and no luck.
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01-28-2025 04:35 AM
when you triggered the flow in the flow execution you should use it invoked the Flow action
Is that not showing up?
Is that flow action in same scope as that of your flow?
please share some screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 11:07 PM
Ankur, my requirement is to send two reminder notifications based on business days. The first reminder should be sent five business days after the request is created, and the second reminder should be sent ten business days after the request creation. To achieve this, I created a custom action to calculate business days in the flow designer, but it is causing issue breaking the flow execution. Could you suggest an alternative approach that would meet this requirement effectively?"
