unable to see shared report

[omkar2]

I built a report in service now, saved it in group tab under report module and shared it with my team, however, I found that user is not able to see the report.

I'm able to find the report in Group tab, However, Coey is not able to find it.

I've tried to delete her then re add her to the list in   sharing settings, but the issue still persists.

[Chuck Tomasi]

Does Coey have the appropriate permissions to run reports and, very importantly, read the records from the table the report is using? A quick test of that is to try and navigate directly to the table in the report (e.g. u_my_table.list in the navigation filter)

[kdamreh]

HI Chuck,

so what if the user is not able to see that table (security constraint) even though he is added to the right group?

[Rajesh T]

In addition to Chuck, If user has required access to the reports like read permissions , then add user to the Group for which report is created.

Go to user profile and add the Group name under Group tab.

Thanks,

Rajesh T

[omkar2]

Its not shared with a particular group but only with the user & we do have few common groups. Also we both have report_group role.