negative time worked
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02-05-2016 12:01 PM
Users can subtract worked from a task, incident, problem. When I run a report against the
Time Worked Table, the 'negative' amount (subtracted hours) come out as 0 (zero).
Is there a way I can flag negative time worked?
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Analytics and Reports
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02-05-2016 12:18 PM
Hi David,
Can you share the screenshot of the form/table which you want to report on.
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02-05-2016 01:18 PM
I've attached 4 screen shots.
SN P4 is the header of my test incident.
SN P3 is the some recent activity from my test incident. You'll notice the time
Changes.
SN P2 is the detail of the report. On my test incident where I entered negative numbers,
The time worked field shows 0.
SN P1 shows how the report is created.
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02-05-2016 12:29 PM
You can create a Data Policy on the Time Worked field, with condition Time Worked greater than 0
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02-05-2016 01:09 PM
First off, I'm not the admin, just a user. I can ask the admin for changes.
What is the Data Policy? Will this store negative numbers?
