Developer

[Dashboards] Easily Use Custom Dates in Standard Interactive Filters

The ScenarioHave you or your customers ever had a need to filter a dashboard according to a custom date, such as a fiscal period? What is a fiscal period? It is an arbitrary period of time in the sense that it does not align to the Gregorian calenda...

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Developer

Address lookup capability

Does ServiceNow have a built-in address lookup capability (without a paid 3rd party integration)? I'm looking to improve the user experience on our Service Portal catalog items.Currently, users have to manually enter:Address Line 1Address Line 2Town/...

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Auto populate Employee start date on a catalog item

Hello, I want to add an employee start date field to catalog item that auto populates when a field titled "Who is the user receiving the phone is filled in. I added a variable titled "employee start date" to the catalog item, I made it type "referen...

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How to trigger a single notification to requestor for the Approval record?

Hi Team, We have a requirement to auto cancel any RITMs, that are not approved within 30days. We are looping through approval records (sysapproval_approver) table, fetching the RITMs, then calling the notification which is sending emails to each appr...

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Performance Issue with Flow After Yokohama Upgrade – Slow 'For Each' Step

After upgrading to the Yokohama version, I encountered a significant slowdown when executing a particular flow for the first time.In this flow, I use a "Look Up Records" step with Max Results set to 100,000, followed by a "For Each" step, and it seem...

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How to display dependent catalog Variable based on another Select Box Variables

Hello Community, Many threads went through for making dependent variable based on another variable. Our requirement is 2 Select Box BoxA and BoxB. Both has many values. How can I make BoxB certain values selectable when specific BoxA selected. Client...

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Sending Notification to particular mail address

I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?

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Script not running in native UI

I have written an onChange client script on server_name variable which is a list collector variable. This script is working in portal, but not in native UIIn native UI even the alert is not coming function onChange(control, oldValue, newValue, isLoad...

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FSM Implementation Lab Files data isnot available in Instance

Hi, While I was reviewing the Inkling Library book and trying to perform steps, I did encounter an issue:In the Lab:2.1.2 - Validate Foundation data: the lab instruction says to verify data in instance - but I couldn't see any data in Lab Instance - ...

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We are unable to ingest devices registered on Intune Autopilot into ServiceNow using the Service Gra

Hi, We are trying to see if anybody has had success fetching in stock devices (new laptops puchased by customers) that OEMs register on intune's autopilot.We have a customer who has laptops on that are enrolled in autpilot but are not being ingested ...

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Resolved! Make record preview readonly in Service Portal (all records)

Hi all, When you have a form in Service Portal with a reference variable, whenever you click the (i) icon next to the field, you get a preview of the record. I don't want anyone to be able to edit what appears in the record preview, not even admin.Ho...

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Not able to post in the community

I am facing an issue with my ServiceNow Community account. All questions I post are immediately moved to "My Rejected Items", regardless of the forum or content.

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Select All Records in a List Collector on a Catalog Item/Record Producer

I have a scoped application which has a Record Producer that users will be filling out on Employee Service Center (ESC). There is a List Collector of records that they need to choose from. This List Collector has a very complex filtering criteria, ...

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Transform Map execution

Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will the Transform Map execute? If multiple Transform Maps are associated with the same staging table, will all of them execute? Question 2:When usin...

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Questions Regarding Import Set Transform Map Execution and Easy Import Validation

Hi Community, I have two questions regarding Import Sets and Transform Maps. Question 1 I have an API integration where I insert multiple records into a staging (Import Set) table through a script. After the records are inserted, the Transform Map ...

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