Unable to see VIEW option in the form

[Nisha30]

hello Experts,

We have created new View but when we open the record there is no option to choose view from.

I am admin even though . Anything missing? 

we created that view have checked in Form Layout.

Thanks

[Ankur Bawiskar]

@Nisha30 

Did you try to clear cache using cache.do and then logout and login again?

Did you check any view rule created?

[Nisha30]

HI @Ankur Bawiskar 

I logged out and logged in . This time

1) i have created 2 groups : one is UtilityBilling with role= utility_bill and added a user in it

   another is Group= CCN with role =ccn and added another user to it.

2) created new View = UtilityBilling

3) created view rule as below so that only user with role=utility_bill can view the VIEW=UtilityBilling.

  User with role= role=utility_bill is not restricted to that view . it is the Default view when he opens the record

(function overrideView(view, is_list) {

    // Add your code here

    //answer = null;  // set the new view to answer

    var utbil = gs.hasRole("utility_bill");

    var ccn = gs.hasRole("ccn");//make only ccn view readable

    if(utbil && !ccn)

    answer= UtilityBilling;

})(view, is_list);