Unable to select the catalog item in the Flow Action

[vijaygopal]

I am creating a Flow and using the Action - "Submit Catalog Item Request".  In the "Catalog Item" field, I do not see an Active catalog item.  I do see others, but a few of them are missing.  What is the Reference Qualifier used here?  

[Amit Verma]

Hi @vijaygopal 

As per the HTML being rendered, below is the reference qualifier being used :

sn-atf-data-type-params="{"reference" : "sc_cat_item", "reference_qual" : "active=true^sys_class_name!=sc_cat_item_guide^sys_class_name!=sc_cat_item_wizard^sys_class_name!=sc_cat_item_producer", "valueField" : "sys_id", "displayField" : "name"}"

As per it, your catalog item should be active, the sys_class_name should not be either of sc_cat_item_guide, sc_cat_item_producer,sc_cat_item_wizard. Check for these conditions on your catalog item and see if it works.

Thanks & Regards

Amit Verma

[vijaygopal]

It was displaying only class = Catalog Items and not Record Producer - Thank you.

[Amit Verma]

@vijaygopal 

Are you trying to submit a record producer with this action ? If yes, you should make use of another action called as Record Producer Action. Refer https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...

Thanks & Regards

Amit Verma

[vijaygopal]

Yes, I was trying to.  So should I change the class to catalog item or use Record Producer Action instead?