Unable to select the catalog item in the Flow Action

[vijaygopal]

I am creating a Flow and using the Action - "Submit Catalog Item Request".  In the "Catalog Item" field, I do not see an Active catalog item.  I do see others, but a few of them are missing.  What is the Reference Qualifier used here?  

[Amit Verma]

If you are working with a Record Producer, you should use Record Producer action.

[Amit Verma]

@vijaygopal 

If my answer is able to answer your query, can you please mark my answer as correct for others to follow.

[Shubham26]

Hi @vijaygopal 

As I did my analysis, and found that flow action not supported if catalog item are using some specific variables mentioned in below image.

You can find more details related to flow action which you are using in your case.

https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Thank You,

Regards,

Shubham Gupta