For years, we've maintained a separate server hosted in our own data center where we could store little images, videos, or other bits of content that were displayed on our CMS pages. There are limits to the types of images you can upload to SN, and t...
I have a form A and another form inherited form it lets say for B. The UI actions created on form A and available and functioning on form B as well. Would like to know if this is default behaviour. If yes, to serve what purpose. Can I disable this if...
Hi everyone,I am trying to create an SLA Definition for Service Requests. I want the SLA to start at "Requested Closure Date" and finish when SR state is "Pending Approval". Requested Closure Date is selected by the user when they submit the SR.Anyon...
Once a group is deactivated, all the roles and members of the groups have to be removed
I have written a script to iterate on members list and generating XML content for automation processing. However, below script logic is failing! Can somebody help me on this please?Script Details [ This logic will collect members lists & collect few ...
Instead of using:https://mycompany.service-now.com/incident_list.do?WSDLTo get XML format of ALL incidents, I would like to use something like this:https://mycompany.service-now.com/incident_list.do?sysparm_query=assignment_group%3Da97cea9c2bfa1500df...
Hi,I'm trying to figure out when outbound REST calls are sent via the ecc queue. I used the canned Rest service from the sandbox.I tried this script in a UI action and was expecting to see the results in the ecc queue table but I didn't see anything ...
We want to edit the information that is displayed on a VTB card while still viewing the task board and not opening each card or record. Is that possible?
Hello guys,I am trying to create a periodic process that exports some data from ServiceNow to a database in my organization.As I understand - the "data source" object is used to do the opposite - to import data from external sources to serviceNow.We ...
I am throwing up my hands! I need something like the smiley survey (on share) BUT I need it to have functionality like the wizard. I need the ability to present one question at a time for a mobile view. But I can't get the macro for the smiley to wor...
Hi All,Suddenly we cannot find the logs generated for ACL.Request your help on this.Regards,Kavya.
I need to check if the incident has incident task or not:If the incident has an inc task, the incident state should stay the same & If the incident does not have an inc task, I need to change the incident state to new.this is what I've done :I should...
I understand we can use import set to bring data from external sources. Wondering anybody imported or migrated workflow from external systems into SeriveNow. Thanks.
Anyone experience an issue with a choice list that has a predefined sequence but when trying to sort in list view it does so alphabetically instead?Choices:Sort is Alphabetically and not by Sequence:
