Working with a 3rd Party vendor and we've been using authCode in the header of our REST api calls but now they want to switch to a token.They have provided me a token but where on earth do I enter it? Bit of a newbie to this obviously.Is it part of...
Hi,I would like to have some assistance in correcting user table data.The Location field in the user record is not updated correctly and when I tried to correct it, I could not find any information from location table.The Location field in the user r...
Hello Experts,I am quite new to service portal and trying to achieve one scenario. When Incident is in resolved state "Reopen Incident" button/widget should be visible and on click of that comments should be mandatory.I am able to create widget and a...
Hello,We have a custom table, and need to create a report that contains a bar chart to show record count per "Assigned to", and a line chart to show the average score per "Assigned to". Each record has a "score" field. Below is an example of what...
I have successfully define a end point between two instances to retrieve incident data, Now what I will like to do, is used that end point as a reference from an integrated project using Spring boot to access the same table data.... I have try to loo...
Hi all, The Pop-up view of a particular field is not displaying the correct view . The following is the view displayed as shown in the below figure .the reference table is alm_asset Figure1 I have tried to change the view https://<instanc...
Hello Community,I am new to service now and not the best when it comes to coding so I need your help. I am wanting to send email notifications with my users groups date and time. We are part of a domain separated instance and the system time is CST a...
How do I add RITM number inside of my task description. I know I have to add the code inside of the workflow activity:task.description = ???
Hi All,I have a script var actualDateTime = new GlideDateTime();actualDateTime.setDisplayValue(gs.nowDateTime());var gr = new GlideRecord('change_request');gr.addQuery('number','CNGXXXXXXX')//gr.addQuery('approval','requested');//gr.addQuery('state',...
Hi All,I have to write a email validation for email field, If user enter any invalid email it should through error, same way it should not allow any gmail or yahoo... it should accept only domain email id.Could some one help on this.Regards,Roopa
I have just started working with Journal Fields. We have some Business Rules that remove groups from Users as they become Inactive, and write an entry to the Journal Field of that User, documenting which Groups that they have been removed from.I am...
We are on week 3 of ServiceNow and I amlooking for a way to extract a date from in Inbound Email and insert this intothe Due Date field of the REQ and RITM records. I was looking to do sowith an activity within the workflow associated with these in...
i created a group and a table i need to give acces to the group so that they can read and write?screenshots will be helpful
I am attempting to create a database view for the first time and struggling to join the sysapproval_approver table and the change_request table.So far everything I have tried as returned no results. Can anybody walk me through this?Thanks.
Hello Experts,Please guide me I am trying from quite some time.I want certain users to give admin roles or say full access to certain specific modules because they are developers and need access for these modules only such as below but if I give admi...
