Unable to update a catalog items Icon or Picture

[Steven Parker]

So this is a new one for me....We are on London

I did an Insert and Stay on one of our existing catalog items (which I have done 50+ times probably) and now I cannot update the Icon or Picture on the new item (the [Update] and [Delete] options do not exist):

Anyone ever seen this?

[Narendra Kota · Accepted solution]

Hi,

you may find the below thread helpful.

https://community.servicenow.com/community?id=community_question&sys_id=5fa53bbadb1267009540e15b8a96...

Mark my answer as correct or helpful if it helped.

[Steven Parker]

Thank you...that worked.