Unable to update information in Record Producer

Nataliia_Lova
Tera Guru

‎01-08-2024 09:31 AM

Hi, Community.

I have had the same issue with several attempts when I try to create a new Record Producer Experience in App Engine Studio. In the step where I'm adding two column sections to the Question Destination, there is an error "Unable to update record." Who can clarify to me why it happens, and how can I manage this issue?

 

Screenshot 2024-01-08 at 19.22.04.png

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4 REPLIES 4

Nataliia_Lova
Tera Guru

‎01-08-2024 09:34 AM

When I refreshed the page this what I have.Screenshot 2024-01-08 at 19.32.15.png

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-08-2024 09:53 AM

Hi @Nataliia_Lova 

 

Is this record open in  native view? under Record producer ?

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Dr. Atul G. - Learn N Grow Together
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Nataliia_Lova
Tera Guru
In response to Dr Atul G- LNG

‎01-09-2024 12:47 AM

 

It was caused by uncommitted Update Set.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nataliia_Lova

‎01-09-2024 12:58 AM

Pheww.... Glad it resolved. 

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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