Change Management Workflows or Flow Designer

[spike]

Hello.

We're looking to start using Change Management in anger. As a result I'm reading all I can about it and how to configure things.

Can someone explain to me (or point me at the relevant doco) whether or not I should be using Workflows or Flow Designer? The documentation I can find suggests both are set up. However in my testing it looks like workflows are used.

Am I able to detach workflows and use Flow Designer? Is there a benefit of one over the other?

Anything else I should be watching out for?

Any comments most appreciated!

Thanks.

[Cedric J]

Hi,

do you have any news on this topic ? I'm actually at the same point. I started with workflows and saw that there is a part prebuilded in workflows.

[spike]

Nope. Moved it no further along, and as you can see no one else has commented.

[spike]

Looking back to this and wondering if I bump it anyone might have some thoughts.

Spent a bit of time looking at it today and what I can see is that flows and workflows are both running for changes that are raised (for instance I'm getting double up approvers).

There's an overriding workflow that seems to control most of what's going on. But then there's also a handful of flows that are triggering to do stuff in the same space.

I'm assuming I should be turning one or the other off. Does anyone have any hints and tips?

[spike]

If anyone is interested, what I've ended up doing is setting to Inactive all the Workflows. Everything seems to hang together fine afterwards so it's probably OK.