Unable to use Creator Studio

DineshS
Tera Guru

For some reason, I am unable to get the Creator Studio working for me. If I try to create a new app, it throws the following error

DineshS_0-1724619887716.png

Or if I try and open those partially created ones from the CS landing page, it shows the error as above. Any thoughts on why this could be happening ? My PDI is on Xanadu and used to happen on Washington too.

DineshS_1-1724620021748.png

#creatorstudio

23 REPLIES 23

Hi @Dr Atul G- LNG Tried repairing but the error's still there 😞

DineshS_0-1724792275016.png

 

Hi @DineshS 

 

In this case, take a new PDI.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Creator Studio Plugin does not exist.


SNOW_Issues.png

DineshS
Tera Guru

In the logs, I did notice the below entry, says null value is being passed, which I am thinking is related 

GraphQL API - GlideGraphQL : Exception encountered processing path: /snCreatorstudio/requestApp/requestApp/services[0]/name - null: com.glide.graphql.GlideGraphQLException: Exception encountered processing path: /snCreatorstudio/requestApp/requestApp/services[0]/name - null: com.glide.graphql.GlideGraphQLException$Builder.build(GlideGraphQLException.java:120)
com.glide.graphql.impl.GlideGraphQLDataFetcherExceptionHandler.createGlideGraphQLException(GlideGraphQLDataFetcherExceptionHandler.java:51)
com.glide.graphql.impl.GlideGraphQLDataFetcherExceptionHandler.onException(GlideGraphQLDataFetcherExceptionHandler.java:27)
graphql.execution.DataFetcherExceptionHandler.handleException(DataFetcherExceptionHandler.java:45)
graphql.execution.ExecutionStrategy.asyncHandleException(ExecutionStrategy.java:350)



Prahlad Kumar
Tera Guru

Hi All,

 

I am unable to access creator studio in Xanadu release. 

When I click on Creator Studio button, It's redirecting to another page and throwing an error:

PrahladKumar_0-1727340600664.png

PrahladKumar_1-1727340669403.png

Please help me to resolve this error.

 

Thank you,

Prahlad Kumar