Unable to use Creator Studio

[DineshS]

For some reason, I am unable to get the Creator Studio working for me. If I try to create a new app, it throws the following error

Or if I try and open those partially created ones from the CS landing page, it shows the error as above. Any thoughts on why this could be happening ? My PDI is on Xanadu and used to happen on Washington too.

#creatorstudio

[Prahlad Kumar]

Hi @Dr Atul G- LNG 

As per your suggestion, I have release the instance and request for new, below screenshot is for my new instance but still have the same issues. 

No plugins available for creator studio - sn_creatorstudio

OOTB creator studio button is there in home screen that is also not working.

Please suggest how I can get this in my PDI. ++ @Allen Andreas 

Thanks,

Prahlad Kumar

[Dr Atul G- LNG]

That is so surprising mate, that the new PDI also has the same issue. You are logged in with Admin, right?

[Prahlad Kumar]

Hi @Dr Atul G- LNG ,

Yes, I have admin right.

Thanks,

Prahlad Kumar

[Dr Atul G- LNG]

Hi @Prahlad Kumar 

It is a wired issue.  Not sure what to do now. Release this instance too and wait for some time and then request new information but take the lower version and post that upgrade.

[Anwesha3]

@Prahlad Kumar 
which instance version you are taking ? try taking instance of Washington DC version . 



Kindly mark the reply as a correct answer / helpful if it helped to solve your question.

Thanks,
Anwesha