Unable to Validate the Mid-Server !!

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SandeepKSingh
Kilo Sage

‎08-24-2025 06:34 AM

SandeepKSingh_0-1756042441671.png

The image shows the error!!

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Ravi Gaurav
Giga Sage
Giga Sage

‎08-24-2025 06:38 AM

Hi @SandeepKSingh 

Cause:

There are many causes for MID Server validation issues. However, one of them could be when installing a new MID Server, you have copied the /keystore folder from an existing installation.

Resolution :

If you encounter this issue and have tried to rekey your new MID Server, remove the /agent/keystore folder and restart the MID Server. Upon restarting, the /keystore folder will be recreated. 

 

You should then see the MID Server in an UP state and Not Validated. At this point, you can validate the MID Server.

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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
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M.Tech in Data Science & AI

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Bhuvan
Kilo Patron
In response to Bhuvan

‎08-24-2025 11:16 PM

@SandeepKSingh 

 

Did you get a chance to review this ?

 

If my response helped to answer your query, please mark it helpful & accept the solution. As per community guidelines, you can accept more than one response as accepted solution.

 

Thanks,

Bhuvan

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