Unable to view field data on the report

kartikey
Tera Contributor

Hi Everyone,

A user is able to view a custom field's data of HR Task table in Native UI (on list and record level) but unable to view the same over a report. What could be the possible reason for the same? He has access to the report, and is able to view all the other fields in the report.

Thanks,
kartikey

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@kartikey Please check if there is any report_view field ACL defined on the custom field due to which the user can't see the data associated with it.

Hi @Sandeep Rajput , there is no report view ACL created for that custom field.

SK Chand Basha
Giga Sage

Hi @kartikey 

 

Use the Access Analyser module to provide the username, select the respective tables and records, and generate a report to determine whether the user can view those records or not.

 

https://www.servicenow.com/community/platform-privacy-security-blog/vancouver-release-customers-gain...

 

Mark it Helpful and Accept Solution. If this helps you to understand.