Understanding Nudge button better

[venkatsankarrao]

Hi,

I am working on workflow development and would like to understand the working of the "Nudge" button in the workflow context. From the hover it states that it will "Attempt to start a Hung workflow", but it doesnt seem to work the way i understand. Recently, we had few requests stuck in Prod which was caused by a null pointer in a script in a 'IF' activity   and we fixed it by correcting the script. After the fix was deployed, i tried to use the "nudge" button and it did not seem to re-trigger the task script nor workflow. Had to recreate the requests.

Can some one provide some details on the actual purpose of the nudge button and a scenario where can it be used better.

Thanks In Advance,

Venkat.S

[Naveen Velagapu · Accepted solution]

hi Venkat,

Nudge is like re triggering the workflow ,i mean if your workflow got stuck at any activity for example wait for condition when you click on the nudge , the event will be broadcasted in the workflow and it will re validate the condition and move on to other activities.

Once a request got raised, it will get linked to existing workflow version. so all the requests you earlier raised will be linked to older version. Even if you send the fix it wont be applied to existing requests raised.

[venkatsankarrao]

Thank you for the response.