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‎03-27-2018 08:26 AM
onLoad client script on Incident table. Functionality was intended to be: Check status and display message accordingly. Was not working as expected, so I added messages 1 and 2.
function onLoad() {
//Type appropriate comment here, and begin script below
if (g_form.getDisplayValue('u_contractor_incident_no') > 0) {
if (g_form.getDisplayValue('u_contractor_status') == '2') {
g_form.addErrorMessage('Contractor Incident Complete. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '3') {
g_form.addErrorMessage('Contractor Incident Closed. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '4') {
g_form.addErrorMessage('Contractor Incident Cancelled. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '10') {
g_form.addErrorMessage('Contractor Incident Returned. No further updates will be received.');
}
else{}
g_form.addErrorMessage('1. Contractor Status is ' + g_form.getDisplayValue('u_contractor_status'));
}
else {
g_form.addErrorMessage('2. Contractor Incident number is ' + g_form.getDisplayValue('u_contractor_incident_no'));
}
}
Message #2 is now displaying, but the message reads "2. Contractor Incident number is INC000999999", and is the currently displayed Incident number, rather than the field specified. Am I somehow making a reference to the 'number' field, and not realizing it? I verified that the 'u_contractor_incident_no' is not the same value as the local Incident number.
Any assistance greatly appreciated.
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User Interface (UI)
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‎03-27-2018 10:03 AM
This is strange. I'm out of ideas, but maybe try simply using g_form.getValue('u_contractor_incident_no');

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‎03-27-2018 10:03 AM
This is strange. I'm out of ideas, but maybe try simply using g_form.getValue('u_contractor_incident_no');
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‎03-27-2018 10:27 AM
I'd swear I'd tried that first, but that's corrected the issue. A couple "thanks" in store, I think:
function onLoad() {
//Type appropriate comment here, and begin script below
var no = g_form.getValue('u_contractor_incident_no').toString();
var sts = g_form.getValue('u_contractor_status').toString();
if (no.length > 0) {
if (sts == '2') {
g_form.addErrorMessage('Contractor Incident Complete. No further updates will be received.');
}
else if (sts == '3') {
g_form.addErrorMessage('Contractor Incident Closed. No further updates will be received.');
}
else if (sts == '4') {
g_form.addErrorMessage('Contractor Incident Cancelled. No further updates will be received.');
}
else if (sts == '10') {
g_form.addErrorMessage('Contractor Incident Returned. No further updates will be received.');
}
else {
g_form.addErrorMessage('1. Contractor Status is ' + sts);
g_form.addErrorMessage('2. Contractor Incident number is ' + no);
}
}
else {
g_form.addErrorMessage('3. Contractor Status is ' + sts);
g_form.addErrorMessage('4. Contractor Incident number is ' + no);
}
}
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‎03-27-2018 10:28 AM
Although I'm admittedly still confused where the Incident Number value was coming from.

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‎03-27-2018 10:18 AM
Did you look at the value in the field? Maybe nothing is wrong with script, just the field contains the incident number and not the 4 digit number.
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‎11-07-2024 12:41 PM
//Type appropriate comment here, and begin script below
The output messages:
but from the XML
<stage>request_rejected</stage>
Displayed as: