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‎03-27-2018 08:26 AM
onLoad client script on Incident table. Functionality was intended to be: Check status and display message accordingly. Was not working as expected, so I added messages 1 and 2.
function onLoad() {
//Type appropriate comment here, and begin script below
if (g_form.getDisplayValue('u_contractor_incident_no') > 0) {
if (g_form.getDisplayValue('u_contractor_status') == '2') {
g_form.addErrorMessage('Contractor Incident Complete. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '3') {
g_form.addErrorMessage('Contractor Incident Closed. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '4') {
g_form.addErrorMessage('Contractor Incident Cancelled. No further updates will be received.');
}
else if (g_form.getDisplayValue('u_contractor_status') == '10') {
g_form.addErrorMessage('Contractor Incident Returned. No further updates will be received.');
}
else{}
g_form.addErrorMessage('1. Contractor Status is ' + g_form.getDisplayValue('u_contractor_status'));
}
else {
g_form.addErrorMessage('2. Contractor Incident number is ' + g_form.getDisplayValue('u_contractor_incident_no'));
}
}
Message #2 is now displaying, but the message reads "2. Contractor Incident number is INC000999999", and is the currently displayed Incident number, rather than the field specified. Am I somehow making a reference to the 'number' field, and not realizing it? I verified that the 'u_contractor_incident_no' is not the same value as the local Incident number.
Any assistance greatly appreciated.
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User Interface (UI)
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‎03-27-2018 10:03 AM
This is strange. I'm out of ideas, but maybe try simply using g_form.getValue('u_contractor_incident_no');

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‎03-27-2018 08:32 AM
Is this a reference field to the Incident Table? I would look into how that field is populated.
You're expecting the output to be an Incident Number, but not the Incident number of the current record, correct?
Dylan
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‎03-27-2018 08:45 AM
It is a custom field in the Incident Table. In this case, it is a 4-digit number. Within the Incident record, I have a field that tracks a 3rd party's Incident number. I'm expecting that 3rd Party's incident number, not my own.

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‎03-27-2018 08:40 AM
This line - if (g_form.getDisplayValue('u_contractor_incident_no') > 0) { - is evaluating to false. Is u_contractor_incident_no an integer field?
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‎03-27-2018 08:47 AM
It should be, yes, although I've also tested w/ '' just in case.
My issue wasn't so much with the logic, but rather the troubleshooting steps I took aren't even functioning the way I expected so I could work on the logic.