Unhandled exception in GlideAjax

[Dave_p]

Hi,

I am working on Script Include and I am getting an error. Kindly help.

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

	var ga = new GlideAjax('locationDetailsClass');
	ga.addParam('sysparm_name', 'locationDetailsFunction');
	ga.addParam('sysparm_ID'. newValue);
	ga.getXML(callBackFunction);
	function callBackFunction(response){
		var answer = response.responseXML.documentElement.getAttribute('answer');
		var op = JSON.parse(answer);
		g_form.setValue('project_city', op.callCity);
		g_form.setValue('project_street', op.callStreet);
		g_form.setValue('project_state_province', op.callState);
		g_form.setValue('project_zip_postal_code', op.callZip);
		g_form.setValue('cost_center', op.costCenter);
	}



}

Script Include

var locationDetailsClass = Class.create();
locationDetailsClass.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	locationDetailsFunction: function(){
		var keyFunction = this.getParameter('sysparm_ID');
		var gr = new GlideRecord('sys_user');
		gr.addQuery('sys_id', keyFunction);
		gr.query();
		if(gr.next()){
			var jsonObj = {};
			jsonObj.callCity = gr.getValue('city');
			jsonObj.callStreet = gr.getValue('street');
			jsonObj.callState = gr.getValue('state');
			jsonObj.callZip = gr.getValue('zip');
			jsonObj.costCenter = gr.getDisplayValue('cost_center');
			return JSON.stringify(jsonObj);
		}
		
	},

    type: 'locationDetailsClass'
});

Regards

Suman P.

[Sandeep Rajput · Accepted solution]

@Dave_p 

I found an issue with the following line in your client script.

	ga.addParam('sysparm_ID'. newValue);

Here instead of using a comma (,) you used a dot(.), the line should be as follows.

	ga.addParam('sysparm_ID', newValue);

Here is the updated client script.

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

	var ga = new GlideAjax('locationDetailsClass');
	ga.addParam('sysparm_name', 'locationDetailsFunction');
	ga.addParam('sysparm_ID', newValue);
	ga.getXML(callBackFunction);
	function callBackFunction(response){
		var answer = response.responseXML.documentElement.getAttribute('answer');
		var op = JSON.parse(answer);
		g_form.setValue('project_city', op.callCity);
		g_form.setValue('project_street', op.callStreet);
		g_form.setValue('project_state_province', op.callState);
		g_form.setValue('project_zip_postal_code', op.callZip);
		g_form.setValue('cost_center', op.costCenter);
	}
}

[Sandeep Rajput · Accepted solution]

@Dave_p 

I found an issue with the following line in your client script.

	ga.addParam('sysparm_ID'. newValue);

Here instead of using a comma (,) you used a dot(.), the line should be as follows.

	ga.addParam('sysparm_ID', newValue);

Here is the updated client script.

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

	var ga = new GlideAjax('locationDetailsClass');
	ga.addParam('sysparm_name', 'locationDetailsFunction');
	ga.addParam('sysparm_ID', newValue);
	ga.getXML(callBackFunction);
	function callBackFunction(response){
		var answer = response.responseXML.documentElement.getAttribute('answer');
		var op = JSON.parse(answer);
		g_form.setValue('project_city', op.callCity);
		g_form.setValue('project_street', op.callStreet);
		g_form.setValue('project_state_province', op.callState);
		g_form.setValue('project_zip_postal_code', op.callZip);
		g_form.setValue('cost_center', op.costCenter);
	}
}

[Ankur Bawiskar · Accepted solution]

@Dave_p 

try this

Client Script: You need to use getXMLAnswer() and also clear the values if the value is cleared

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading) {
        return;
    }

    if (newValue == '') {
        g_form.clearValue('project_city');
        g_form.clearValue('project_street');
        g_form.clearValue('project_state_province');
        g_form.clearValue('project_zip_postal_code');
        g_form.clearValue('cost_center');
    }

    if (oldValue != newValue) {
        var ga = new GlideAjax('locationDetailsClass');
        ga.addParam('sysparm_name', 'locationDetailsFunction');
        ga.addParam('sysparm_ID', newValue);
        ga.getXMLAnswer(function(answer) {
            var op = JSON.parse(answer);
            g_form.setValue('project_city', op.callCity);
            g_form.setValue('project_street', op.callStreet);
            g_form.setValue('project_state_province', op.callState);
            g_form.setValue('project_zip_postal_code', op.callZip);
            g_form.setValue('cost_center', op.costCenter);
        });
    }
}

Since this is for catalog variable you can handle this without scripting

check this link which is a new feature added in Utah

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Dave_p 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Dave_p 

As per new community feature you can mark multiple responses as correct.

Thank you for marking my response as helpful.

If my response helped please mark it correct as well so that it benefits future readers.