Unified Navigation header bar is NOT visible on Yokohama

[kiiran_Thinker]

Hi,

Am I missing something important configuration / settings as a novice to SNow?

Image 1 - The unified navigation header bar is not visible in Yokohama patch 1 and 2 on the dev org created recently. Also the complete menu list under the Profile image is missing.

Image 2 - This UN bar should be available by default.

So is this an issue with some wrong settings somewhere?

please help (it must be some small issue somewhere but I am novice user 🙂 ) thanks .

[Ankur Bawiskar · Accepted solution]

@kiiran_Thinker 

both the images are for different things. see responses below

1) the 1st image is about App engine studio where developers/admins can create custom app etc

2) the 2nd image is about the home page when user logins to the instance

So they are working as expected

See below images from my instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @kiiran_Thinker 

For this

Go to developer.servicenow.com.

Open your profile.

There, you will see the option to change your user role. [ left side]

Change it to 'Admin' and save.

[kiiran_Thinker]

Hi Ankur,

Based on above replies, I changed my user role to ADMIN (prior it was app engine creator) and now the navigation bar is appearing as per snapshots shared by you... thanks again... 

[Ankur Bawiskar · Accepted solution]

@kiiran_Thinker 

Glad to know.

If user has app engine creator then system will take user to App engine page

If user has admin then it's normal homepage

If my response helped please mark it correct and close the thread so that it benefits future readers.