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askari125
Tera Contributor

3 weeks ago - last edited 3 weeks ago

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0 Helpfuls
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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @askari125 

https://www.servicenow.com/community/developer-forum/global-text-search-not-searching-inactive-recor...

 

https://www.servicenow.com/community/itsm-forum/servicenow-global-search-showing-only-active-tasks/t...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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0 Helpfuls

askari125
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago

I have already tried this solution, but it didn't work for me.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
In response to askari125

3 weeks ago

Log a now support case, also did you clear the cache and tried?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************