01-14-2026 02:50 PM - edited 01-14-2026 03:08 PM
.
01-14-2026 02:52 PM
Hi @askari125
https://www.servicenow.com/community/developer-forum/global-text-search-not-searching-inactive-recor...
https://www.servicenow.com/community/itsm-forum/servicenow-global-search-showing-only-active-tasks/t...
01-14-2026 03:01 PM
I have already tried this solution, but it didn't work for me.
01-14-2026 03:03 PM
Log a now support case, also did you clear the cache and tried?
