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Unwanted field-change logs appearing in Business Application Activity Stream

agarwalchet
Mega Contributor

I’m facing an issue in ServiceNow where unwanted field-change entries are appearing in the Activity Stream of a Business Application.

Examples include:

  • Application Vulnerable Item – Business Application/CI field added/removed

  • Penetration Test Assessment Request – Application field added

  • Other similar reference-field change entries

For example, on an AVIT record, the Business Application/CI field changed from one Business Application to another. The change is visible in the AVIT Audit History, and a corresponding “Application Vulnerable Item – Business App field added” entry appears in the Business Application Activity Stream.

I want to understand:

  1. What mechanism generates these entries in the Business Application Activity Stream?

  2. Is there a configuration or relationship causing these reference-field changes to appear as Activity entries?

  3. How can we prevent these specific relationship/field-change entries from appearing in the Business Application Activity Stream without disabling the actual field updates?

Any guidance on where I should investigate would be appreciated.

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