Unwanted field-change logs appearing in Business Application Activity Stream
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3 hours ago
I’m facing an issue in ServiceNow where unwanted field-change entries are appearing in the Activity Stream of a Business Application.
Examples include:
Application Vulnerable Item – Business Application/CI field added/removed
Penetration Test Assessment Request – Application field added
Other similar reference-field change entries
For example, on an AVIT record, the Business Application/CI field changed from one Business Application to another. The change is visible in the AVIT Audit History, and a corresponding “Application Vulnerable Item – Business App field added” entry appears in the Business Application Activity Stream.
I want to understand:
What mechanism generates these entries in the Business Application Activity Stream?
Is there a configuration or relationship causing these reference-field changes to appear as Activity entries?
How can we prevent these specific relationship/field-change entries from appearing in the Business Application Activity Stream without disabling the actual field updates?
Any guidance on where I should investigate would be appreciated.