update delete confirmation popup
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‎12-04-2024 06:50 PM
Hello all,
I created a new UI action called "Delete and Send Notification" and reused the code from the global "Delete" UI action. My goal is to trigger a subflow when the Delete option is clicked in the confirmation pop-up.
Currently, I am struggling to identify the exact triggering point of the source for this pop-up. If I can locate its origin, I can update the logic to integrate the subflow seamlessly.
As a workaround, I duplicated the delete_confirm_form UI page and updated my logic to call the subflow when clicking Confirm. However, I would like to know precisely where this UI page is being invoked to ensure the changes are made at the right source.
Has anyone encountered a similar scenario or have insights on how to trace and customize the invocation of this UI page?
Thank you in advance for your help!
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‎12-04-2024 07:23 PM
this comes from platform level.
since you already copied the UI page did you check the code of it?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-04-2024 07:25 PM
check these links
How to send Notification when record is deleted?
Trigger notification when record is deleted from table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader