Update Incident state when the card is moved to different lane freeform board

Reddy
Kilo Sage

Hello,

 

Is it possible to update the incident or task state when the card is moved from one lane to another lane in a freeform board? I know we can change it on a guided board, but I want to see if we can do it on a freeform board.

 

Thanks,

Reddy

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Wondering about your question as on a free-form board there is no link to the incident table. However, whatever you want to achieve has to be implemented manually via watching the Cards (table vtb_card) for example via Business Rules.

JohnEJasinski
Tera Contributor

Help .....

My example: while using a Freeform VTB - when moving the card to "Done", the PTSK State is not changing.   

What am I missing?  

Or must I go into the record to manually change?