Update OOB Workday Integration to get 1 more field from Workday to ServiceNow

[vivek72]

Hi,

We have a requirement to get a new field value from workday to servicenow using OOB Integration.

Please let me know how to customize this OOB integration to get this new field for user profile record.

Thanks,

Vivek

[Sohail Khilji]

Hi @vivek72 ,

Before that, can you let us know what way of integration are you using ? is it spoke, or plugin or custom ? 2line question on integration will not provide you any solution unless your question is clear ?

[vivek72]

Hi @Sohail Khilji ,

Thanks for replying.

I agree I should have verified the correct source, I found that we are using a custom integration instead of OOB one.

Now it's clear to me that we just need to update transform map mapping for the new field.

Thanks,

Vivek