Update sets on ui actions
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01-10-2024 08:22 PM
I have two instances with same ui action, but code and conditions are different in both instances, now I want to change name of ui action only . So I need to use update set to from one to another . How to change only name through update set and nothing other than name should change.
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01-10-2024 08:44 PM - edited 01-10-2024 08:46 PM
Hi @XYD23
Update Sets are only one option which may be too expensive in your case. You also can export the respective record as XML and import that XML file in the target instance. This can be performed with only some clicks.
Please refer to the excellent explanation at https://developer.servicenow.com/dev.do#!/guides/vancouver/now-platform/tpb-guide/xml_data_transfer_...
Maik
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01-10-2024 08:51 PM
Yeah I know, I only need to change name of ui action but other configurations are different those should stay the same
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01-10-2024 08:54 PM
Hi @XYD23
unfortunately, you always only can overwrite the complete record and not individual fields with an Update Set or XML import.
In your case, I only see the option to perform the change manually and then later to overwrite the complete record with the latest version from a lower instance.
Maik
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01-10-2024 09:40 PM
Any other ways using import and export XML itself.?