Updates Not Showing In Update Set

JDX7913
Tera Guru

I am tasked with creating a Business Rule where it will auto-capture any Form (sys_ui_form) table changes (e.g. any new record or updated record in that table) and it will be put that into a new update set. 

I found this post by ServiceNowGuru and I have tested it on the Incident table and Scheduled Job table and it works fine. However, using that same code on the "sys_ui_form" table it does not work. 

Moreover, even when I try to do a manual update to a record on "sys_ui_form" it is not captured in any update set.

I am guessing ServiceNow is purposefully preventing any update to the "sys_ui_form" from being capture in an update set? Or is there an "Out of the box" Business Rule that is preventing it?

The only other solution I can come up with is to manually create my own XML to auto-capture the changes.

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi,

OOTB changes to form are captured in an update set. Can you check if the attribute Update synch is set to true in your instance for the table sys_ui_form.

https://docs.servicenow.com/bundle/helsinki-application-development/page/build/system-update-sets/co...

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4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi,

OOTB changes to form are captured in an update set. Can you check if the attribute Update synch is set to true in your instance for the table sys_ui_form.

https://docs.servicenow.com/bundle/helsinki-application-development/page/build/system-update-sets/co...

That was it, after changing that from 'false' to 'true' it worked. Thx!

You are very welcome.

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi there - Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.