Updating Comments and Work Notes in Asset Reclamation Request
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2 hours ago
Hi ,
I am trying to update asset reclamation request comments and work notes from the flow designer. I have created the action as create record to create asset reclamation request. Mapping the fields with some values. When i tried to map comments and work notes it is not updating in the activity. But in the backend it is reflecting not in the form.
Can anyone suggest?
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2 hours ago
share screenshots what's not working.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
comments and work notes is in asset_reclamation_request table. It is not updating.
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an hour ago
so it's not getting populated?
did you check the journal field table and see if data is available there?
what it shows on form?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Yes, Journal field table the value is available. In the form the comments and work notes not updated.
