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09-18-2023 03:56 AM
I'm getting Upgrade required message when I try to create new Virtual Designer in Conversational Interface
Solved! Go to Solution.

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09-18-2023 10:27 AM
Any luck with what I mentioned?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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02-20-2025 06:45 AM
Thanks for sharing this solution, Mark! I had the same issue on my PDI, and installing the Glide Virtual Agent [com.glide.cs.chatbot] plugin solved the problem. The "Upgrade required" message no longer appears.