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Upgrade required issue in Virtual Designer

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Kri
Kilo Sage

‎09-18-2023 03:56 AM

I'm getting Upgrade required message when I try to create new Virtual Designer in Conversational Interface

Krishna124_0-1695034557032.png

 

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Mark Roethof
Tera Patron
Tera Patron

‎09-18-2023 10:27 AM

Any luck with what I mentioned?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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sidneynsjr88
Tera Contributor

‎02-20-2025 06:45 AM

Thanks for sharing this solution, Mark! I had the same issue on my PDI, and installing the Glide Virtual Agent [com.glide.cs.chatbot] plugin solved the problem. The "Upgrade required" message no longer appears.

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