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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Passport blog Claim Your Developer Passport Badge! You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway... Read More Developer Advocate Blog The #BuildWithBuildAgent App Gallery is here! The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildA... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Email Notification Translation for static email I have translated the email notifications into French ... Read More Developer forum Custom Greeting affecting another portal HiI have a custom greeting - Hi this is your abc how may I help you which I have im... Read More Developer forum Developer Instance Offiine Hi everyone, today I tried to start my instance and saw that it's offline. I'm clic... Read More Developer forum Trying to edit catalog item in Catalog Builder using custom role but getting not authorized to edit Read More Developer forum Disable old-style Workflow Hi everyone,I’m currently using the old-style Workflow for Change Requests, and I’m... Read More Developer forum Ordering of variable set variables. Hi Community, I have 2 variables in a single variable set tagged to a record produc... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More イベント ITOM AIOpsのQ1ストアリリースの最新情報 このセッションでは、イベント管理、ヘルスログアナリティクス（HLA）、AIエージェント、サービスリライアビリティ、サービスオブザーバビリティ、Syntheticモニタ... April 13, 2026 6:00 PM https://info.servicenow.com/ServiceNowExchange-Japan.html?cid=losn:com Read More HAM events ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Welcome to our dedicat... April 14, 2026 5:00 AM https://info.servicenow.com/LiveOnServiceNow-ITAM.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

CSM/FSM Configurable Workspace - "Edit columns" Button on any related list

Hello.  I have a problem in my client preprod and dev instance (Xanadu Version).  The issue: As admin user (with security_admin role) i go to the workspace,then i choose some Work Order, Then choose some Work Order Task from a related list owns to th...

  • Question

Email Notification Translation for static email

I have translated the email notifications into French and Dutch, and they are working as expected. However, for this particular notification, the recipient is configured as a static email address in the “Who will Receive” section, and the email is al...

  • Question

Internal error on PDI instance

Getting this error for my PDI since yesterday eveningWe're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes 

  • Question

Plugin not activated

I attempted to install a plugin and received an email saying the plugin was activated.  A few seconds later I received another email saying the activation failed.  The email did not contain any reason for the failing or error messages.  Does anyone k...

  • Question

Hello from Australia :)

Hi there My name is Harmony and I'm a UX/UI Designer/Developer from Australia. I'm retraining to become a ServiceNow Developer as I'd like to specialize in UI Design for ServiceNow. I'm currently working my way through the university training for CA...

  • Question

Info Message on form

Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' 

  • Question

How to set outside variable value from inside client script of MVRS

I am attempting to set the value of a variable outside a Multi‑Row Variable Set from a client script within the MRVS. However, this is not working.The requirement is to update an outside variable when a specific variable inside the MRVS changes.   fu...

  • Question

Custom Greeting affecting another portal

HiI have a custom greeting - Hi this is your abc how may I help you which I have implemented in my company's shared instance for my abc project . Its for Now Mobile chat to show.A issue was raised that in sd portal virtual agent too that greeting sho...

  • Question

Developer Instance Offiine

Hi everyone, today I tried to start my instance and saw that it's offline. I'm clicking Refresh but nothing happens, is there anything that can be done?

  • Question

Ordering of variable set variables.

Hi Community, I have 2 variables in a single variable set tagged to a record producer (which has 5 variables). I want to display the 1st variable set variable on top - then the 5 producer variables - then at the end the 2nd variable set variable. Is ...

  • Question

Automating Remote Updateset Retrieval and Installation

Background Often in DevOps-minded organizations, promoting update sets from lower instances to the Production Environment is considered as something to be automated. As there is no such OOB facility available in ServiceNow, the following script is bu...

  • Article
  • Instance Configuration
  • Integrations
  • Multiple Versions
  • Scripting and Coding
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